Now let's look at some of the most common solutions
that you usually give.
Faster elevators or greater capacity reorganize schedules,
people or processes of ascent and descent
are some of the hazards always appear.
This is because normally we tend to think more in our technical training.
We tend to face problems or challenges from a technical point of view.
And we lose focus on what we want to solve.
Our mission was to minimize the number of complaints.
For that, we pointed out the proposals that usually solve this.
Let's highlight them and put them in order to understand them better.
It is often complicated to include people in solutions
that we think are not speaking of people.
But usually there is always a human being involved in any task.
And we must think about it.
In this case, we could add some more solutions
and think in people before.
This same approach, this triple approach,
technology, processes and people, is what we would like you to think
or to apply when thinking about safety.